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WEBINAR: The Client Pathway Process: Making Every Touchpoint Count

  • Prodonovich Advisory 157-161 Gloucester Street The Rocks, NSW, 2000 Australia (map)

A Complimentary Program from the Legal Lean Sigma Institute and Prodonovich Advisory

Tuesday, November 17, 6:00pm US EST

Wednesday, November 18, 10:00am Australian EDT

In this 60 minute session Sue-Ella Prodonovich will look at the five stages of the client pathways process and offer ideas to optimise, or refresh, each stage for maximum impact. In particular the session will provide:

  • A five stage framework for activity and process of a client pathway

  • Tools for improving each stage of engagement and extending relationships

  • Re-framing relationships when there's no work on foot


    Register today! A link to the Zoom meeting will be sent to all registrants prior to the star of the program.

Fint out more about the accredited programs designed exclusively for private, corporate and government legal practices by The Legal Lean Sigma Institute LLC