6 Ways to Kickstart Your Business Development Engine
At the start of a calendar or financial year, many professionals find it hard to get back into business development (BD). And that’s understandable. The holiday period is well and truly over, the kids are back at school, the serious work has started in earnest and billing has returned to being the number one priority.
But, as I’ve noted before, if you’re a lawyer, accountant, engineer, consultant or other professional and you want your business development efforts to yield the best results, you shouldn’t be turning them off and on all the time. They should always be there, running in the background, keeping up the interest in your services so you always have a funnel for work and the chance to really grow your practice the way you want.
So if you’re finding it hard to get back in the swing of things, here are 6 tips to help you ignite the spark that will start your BD engine again.
1. Have A Drink With Someone
Business development isn’t something you can do alone. The best tips, intelligence and advice - as well as the work - will always come from someone else. So if you’re always head down and tail up at your desk just billing away, you’re not going to get anywhere. You need to get out from behind the screen and speak to people to remind them you exist.
So ask someone if they’d like to go for a coffee (or something stronger). It could be a client, a referrer or even a colleague. Don’t sell, just shoot the breeze with them and let them know about the kind of work you’re doing. Be ready to share what you’ve learnt or observed. But, more importantly, ask them about themselves.
You’ll find it soon becomes second nature and that in no time at all you’ll have a consistent process in place.
2. Start Your Client Feedback
If calling a client out of the blue isn’t your style, why not start getting back into the BD swing with a good bout of client intelligence? This will give you a formal framework to start having conversations as well as some of the very best information you can possibly have when it comes to BD.
When you do start calling clients to set up meetings though, begin with a few of your friendlies - the kinds of clients who you know will have constructive things to say. Don’t throw yourself into the deep end and begin with the ones you know (or think) you’ve disappointed. Their feedback is likely to send you back into your shell, or at least back to your desk. Besides, I think the best feedback often comes from understanding what you’re doing right, just as much as what you’re doing wrong.
You can read more about setting up a simple client listening program here.
3. Do A CPD Unit (And Get Someone To Come Along)
One of the biggest crimes for any professional is when they leave their Continuing Professional Development (CPD) to the last minute. It almost always leads to the day before the deadline being spent sitting through a whole block of seminars they’re not interested in (or worse still, a big block of online units they’re not interested in).
So choose a Professional Development event that will actually help you build your practice and invite someone to come with you - preferably a referral source or colleague (or better still if they’re one and the same).
Or, if you’re feeling really bold, why not put on a seminar yourself, and invite your peers, colleagues and clients to it?
4. Get Your Next Blog Out
If you're going to be an expert in a field you need to publish. And it’s never, ever been easier to publish in the entirety of history. And yet you’d be surprised how few professionals write regularly. Fewer still do it well.
If you’re not blogging as a professional, you’re missing a trick. You’re also probably letting one of your rivals hog the airwaves and become better known for what you do, at your expense.
So set aside a few hours and bang out your first article for the year. If you don’t know what to write about think of a question you keep getting asked or something interesting that’s happened in your field. Tell people why it matters and what they need to know about it and then get it published on your firm website.
That will give you something to send to clients too, which should of itself spark a few conversations and remind people that you’re out there.
Read my tips on how to write better articles here.
5. Get All Marie Kondo
If you’re feeling a bit burnt out when it comes to BD, it’s time to start afresh. Think about what pleases you in your work and how you can get more of that. And then think about what displeases you (including the clients) and work out how to get rid (or minimize) of that part of your practice.
While you’re at it, shake up your schedule and start to do things a different way around. For instance, pick 30 minutes of the day when you call people to check in on what’s happening. Swap around the time of day you answer emails or even when you have lunch.
A change in choosing what you do and when can lift productivity. In fact, studies even show that swapping the furniture around or assigning new seats to people can lead to tangible benefits, including making people happy and more work getting done. And when you’re happy and productive, you’re more likely to be better at BD too.
6. Recheck Your Financials
Pull up the spreadsheet of who you’ve billed and what you’ve billed for and see if there are any surprises. (If you really want to take in this information then print out the list and take a highlighter to it). Is there something that’s been particularly profitable you weren’t previously aware of? Or perhaps there’s something that you’ve invested a lot of time in that hasn’t paid off at all?
BD always works best when it’s based on data. So whatever you find, use these numbers to inform the next steps you’ll take.
After all, business development is analysing where you’re at and refining your practices to make it better - just as much as it is about getting out there and rattling the cans.
And Remember…
Getting going again on business development always takes a bit of effort - not least because it takes a shift in mindset from doing, doing, doing to lifting up your head and planning what might be. But you’ll find once you’ve taken the first step, the second one comes more easily and if you keep going and keep up the habits in no time at all, you’ll be up and running again.
Want More?
If you’d like to know how to kickstart your business development engine get in touch.
Sue-Ella is the Principal of Prodonovich Advisory, a business dedicated to helping professional services practices sharpen their business development practices. She works with professional services firms that focus on positive client relationships, and with individuals who want personal, intelligent support.
©Prodonovich Advisory. Please respect our copyright and the effort taken to produce the original material in this article. This article or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the author.