How To Stop Dancing With Yourself - A Guide For Client-Centric Innovation

Why do so many law firm innovations flop? Because they’re built in a vacuum. In this guide, Michele DeStefano and Sue-Ella Prodonovich explore how lawyers can stop “dancing with themselves” and instead innovate with their clients—delivering value that’s co-created, not just well-intended.

Business Development IdeasSue-Ella Prodonovich14 June 2025Prodonovich AdvisoryInnovation, Michele de Stefano, Leadership Upheaval, Client Centricity, client centric, How to guide

Can Lawyers Be Too Client Centric?

Being “client-centric” has almost become a cliché in the way firms describe themselves. However, some leading thinkers in the legal field see the ability of lawyers to say “no” as a key element of their professionalism, writes Andrew Mckenzie.

Client Relationships, NewsSue-Ella Prodonovich12 November 2024Prodonovich AdvisoryClient Centricity, Michele DeStefano, Laura Empson, Client Relationshps, Client-Centred Legal Services, Andrew Mackenzie