Being “client-centric” has almost become a cliché in the way firms describe themselves. However, some leading thinkers in the legal field see the ability of lawyers to say “no” as a key element of their professionalism, writes Andrew Mckenzie.

Client Relationships, NewsSue-Ella Prodonovich12 November 2024Prodonovich AdvisoryClient Centricity, Michele DeStefano, Laura Empson, Client Relationshps, Client-Centred Legal Services, Andrew Mackenzie

Leadership Foundations: Essential Mindset Shifts For Lawyers

Do lawyers make great leaders? Professor Michele DeStefano believes they can—but it takes more than technical skill to earn true followership. Here’s her Three Rules of Engagement to help you make the shift from subject matter expert to a trusted adviser and leader…

Client Relationships, Business Development SkillsSue-Ella Prodonovich28 October 2024Michele DeStefano, Leadership Upheaval, Leadership, Law Firm Leadership, Client listening, Listening Skills, Trusted Advisor, Harvard Law School

An Opportunity for Leaders Of Legal Teams in Australia

An opportunity for Leaders in Law Firms or Legal Departments to work with Prof Michele DeStefano in Australia from 12-18 October, 2024.