When used correctly, a Net Promoter Score can be a wonderful tool for helping build a stronger, more profitable professional services practice. it’s shame most firms get it so wrong…
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Turning around your clients’ perceptions and improving your Net Promoter Score may be much easier than you think, so long as you’re brave.
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Building Trustability is a proactive approach to accelerate trustworthiness and the proactive protection of client's interests.
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