Obituary: The Coffee Catch-Up

The coffee catch-up is now officially dead thanks to COVID-19. I think that’s a very good thing too.

Business Development Ideas, Client RelationshipsSue-Ella Prodonovich11 March 2021Prodonovich Advisorybusiness development, lawyers, law firms, accountants, architects, professionals, COVID-19

How To Turn Around Your Net Promoter Score (and Make the Right Clients Happy)

Turning around your clients’ perceptions and improving your Net Promoter Score may be much easier than you think, so long as you’re brave.

Client Relationships, Client ListeningSue-Ella Prodonovich11 February 2020Prodonovich AdvisoryNet Promoter Score, Detractor, Lawyers, Accountants, architects

Why the Rainmaker is Dead: The New Rules for Winning Work

The rainmaker belongs in the 1980s, not today’s professional services market. We explain why and how to win work without him.

Business Development Ideas, Business Development SkillsSue-Ella Prodonovich27 March 2019Prodonovich AdvisoryAccountants, architects, Business Development, Ideas, Law Firms, Lawyers, professionals, Sales, tips, Rainmaker

Architects in Australia: Validate Your Business Model

While working with architects on business development and growth plans Sue-Ella noticed many operated in an isolated environment finding it difficult to validate their business model and test the long term impact of choices they faced.

NewsSue-Ella Prodonovich20 November 2013Prodonovich Advisoryarchitects, Benchmarking