Obituary: The Coffee Catch-Up

The coffee catch-up is now officially dead thanks to COVID-19. I think that’s a very good thing too.

02. Marketing & Brand, 04. Referrals & NetworksSue-Ella Prodonovich11 March 2021Prodonovich Advisorybusiness development, lawyers, law firms, accountants, architects, professionals, COVID-19

How To Turn Around Your Net Promoter Score (and Make the Right Clients Happy)

Turning around your clients’ perceptions and improving your Net Promoter Score may be much easier than you think, so long as you’re brave.

06. Client Feedback, 05. Clients & ServiceSue-Ella Prodonovich11 February 2020Prodonovich AdvisoryNet Promoter Score, Detractor, Lawyers, Accountants, architects

Why the Rainmaker is Dead: The New Rules for Winning Work

The rainmaker - that charismatic senior partner who wines, dines, and charms clients - belongs in the 1980s. Today's buyers are better informed, more diverse, and turned off by traditional sales tactics. Here are the six new rules for winning work in professional services: from ditching elevator pitches to embracing delayed gratification.

03. BD & Sales, 04. Referrals & NetworksSue-Ella Prodonovich27 March 2019Prodonovich AdvisoryAccountants, architects, Business Development, Ideas, Law Firms, Lawyers, professionals, Sales, Rainmaker

Architects in Australia: Validate Your Business Model

While working with architects on business development and growth plans Sue-Ella noticed many operated in an isolated environment finding it difficult to validate their business model and test the long term impact of choices they faced.

NewsSue-Ella Prodonovich20 November 2013Prodonovich Advisoryarchitects, Benchmarking