Not all revenue is equal. Sue-Ella’s 9R’s of Revenue Value gives you more ways to consider value - beyond billings - in professional services.
Read More
Client loyalty isn’t about trust—it’s about habit. The easier you make it to stay, the harder it is to leave. Here’s how to build that advantage.
Read More
Leverage the fresh start effect to refresh relationships, set small goals, and refocus your business development plans.
Read More
Being “client-centric” has almost become a cliché in the way firms describe themselves. However, some leading thinkers in the legal field see the ability of lawyers to say “no” as a key element of their professionalism, writes Andrew Mckenzie.
Read More
When uncertainty rattles business confidence, the best marketing is to show you’re there for your clients. It’s a purposeful way to connect and position yourself as the trusted adviser they need right now. We show you how to do just that…
Read More
If you’re one of this year’s crop of new Partners let me begin by saying congratulations. Partnership is a significant career milestone and one you should be celebrating. It also means you’re going to have to have a solid game plan for cementing your position and growing your practice into everything it should be.
Here’s my 10-point plan for doing just that …
I want to hear from you…
Read More
As COVID-19 changes the business world, the future of business development is being transformed too. Here’s what you can do about it (and what I’m doing too).
Read More
Building Trustability is a proactive approach to accelerate trustworthiness and the proactive protection of client's interests.
Read More