When it comes to the way your law firm operates - and what you expect your lawyers to do to keep it profitable - you might be surprised what your associates don’t understand.
Read MoreIn demanding times like these your business development plans become even more important. Here’s how to tackle them plus 5 CPD sessions to show you even more.
Read MoreFirms want fee earners to be more than reliable technicians. They want professionals with commercial nous who can make good business development decisions based on intuition rather than just analysis. But not everyone knows instinctively what constitutes good BD. And what works for one firm may not work for another. So, how can you develop that instinct?
Read MoreIf you’re not winning work out of LinkedIn, you’re doing something wrong…
Read MoreIn this day and age, ignoring procurement is a very big mistake.
Read MoreWhile most people can identify when there are “issues” with a law firm or legal department’s processes, far fewer know where they are performing specific tasks well or have the discipline to check their biases. In this blog, we ask Catherine Alman MacDonagh JD how we can use Process Improvement to ask the right questions.
Read MoreIf you have HR responsibilities in a law firm then you’re working in the epicenter of turbulent times. Here are six strategic shifts within legal with profound HR implications.
Read MoreIn May, I joined Lynette Nixon Innovation Director at PWC to address the CXPS: Client Experience in Professional Services Conference. Together, we spoke on ‘Building client journey maps to drive action and deliver smart revenue’.
Read MoreWithout giving too much away, my view is that the climate is getting more competitive for legal and accounting firms and business development needs to get smarter - much smarter.
Read MoreOn Friday 17 October I facilitated a workshop for Young Insurance Professionals Aust & NZ [YIPs] about building networks.
Read MoreAs the volume of online information grows, it's becoming increasingly difficult to get your message heard.
Read MoreIt's familiar, it's easy to use - but email might just be the biggest killer of time and productivity in the office today.
Read MoreTraditionally law firms look to their own industry for ideas and best practices for keeping clients and winning revenue
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