A survey conducted by Meritas Australia and New Zealand has revealed most employees at small- and medium-sized law firms feel their mental health and wellbeing is important to their firm, and many believe there is an open-door policy which enables them to seek help.
Read MoreIf you think only lawyers in private practice need to worry about marketing and business development, think again. More than ever, in-house lawyers need to know how to sell themselves to their own businesses, right from the start of their careers.
Read More
The rainmaker belongs in the 1980s, not today’s professional services market. We explain why and how to win work without him.
Read More
Having trouble getting the Business Development (BD) engine running again? Here are 6 ways that will help you kickstart it.
Read MoreThe ALSP industry has made dramatic progress in the past two years with growth led by the Big Four Accounting firms, Captive LPOs, Independent LPOs, Managed services providers and contract staffing services.
Read MoreWe all need a break and this is the time of year to take it. Just remember, while you’re away, not everyone will be. That brings me to your ‘out of office', or at least how to write one. And it goes a little something like this.
Read More
What do Australia’s leading General Counsel really look like? Well, they’re most likely to be based in Sydney, have worked for a top-tier firm, experts in the finance sector and - perhaps most importantly - female
Read More
The best ideas are usually brilliantly simple ones, like making your best type of client your next business development hire.
Read MoreWhile most people can identify when there are “issues” with a law firm or legal department’s processes, far fewer know where they are performing specific tasks well or have the discipline to check their biases. In this blog, we ask Catherine Alman MacDonagh JD how we can use Process Improvement to ask the right questions.
Read MoreWhether it’s revenue, profitability, staff KPIs or new sales, every professional services firm likes to measure performance. The problem is many measure things that probably don’t matter. Here’s my list of what your firm actually should be measuring.
Read More
If you think the challenges of a professional services firm and an NBA basketball team are worlds apart, think again. We show you what your firm can learn from the Boston Celtics.
Read MoreWant to know how to go from easy-beats to all-conquering? Find out the 6 lessons the Richmond Tigers have for all professional services firms.
Read More
Referrals are the lifeblood of most professional practices. But it’s not always easy to negotiate your way around the etiquette of referrals so that you keep referrer and client happy. That’s why I’ve created this guide to referral etiquette.
Read More
Want to start building a practice from scratch? Here’s my game plan for what you need to do.
Read More
Enjoying your work is an important, and often overlooked, part of building a successful practice. After all, if you’re not happy doing what you do, bringing in even more of the same won’t cure anything.
Read More
Niche marketing should be the goal of almost every professional. It helps you cultivate a client base, protect your fees and charge a premium. So if you’re considering niching up your practice, here’s how to do it right.
Read MoreThink paying your rainmakers is the key to winning more work and growing a sustainable practice? Think again.
Read MoreThere are lessons in the Banking Royal Commission for all professional services firms. Here are four that I think we all need to know.
Read More
One of the real keys to a strong long term professional practice is a strong network of people who’ll keep referring you work. So are your connections doing that or are they holding you back? And how to you tell if your networks are up to scratch?
Read MoreNeed work now? Read my 7 tips to boosting your bottom line today.
Read More